Responsible Gaming
Gambling Should Be Entertainment
At Eques World, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, never as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits on both time and spending.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when unable to gamble
- Gambling to escape problems, stress, or negative emotions
- Borrowing money or using credit to fund gambling
- Neglecting work, school, or personal relationships due to gambling
- Being unable to reduce gambling despite wanting to
- Experiencing financial difficulties as a result of gambling
- Lying about the extent of your gambling involvement
Self-Help Tools & Resources
We provide a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose in a session or over a period
- Reality Checks: Receive notifications during your gaming session to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Time-Out: Take a break from gambling for a specified period
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations
If you're struggling with problem gambling, professional help is available. The following organisations provide confidential support:
Australia
- Gambling Help Online – Free, confidential online counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free support for problem gamblers and their families
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based resources and support
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and referrals
Website: www.ncpgambling.org
National Helpline: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Centre for Health Education
Website: www.bzga.de
If You Need Help, Please Reach Out
If you believe you have a problem with gambling, please seek professional help immediately. There is no shame in asking for support—trained counsellors are available to help you at any time. Contact one of the organisations listed above, or speak to someone you trust about your concerns.
Your wellbeing is important to us. Eques World is committed to providing a safe and responsible gaming environment. If you need assistance accessing self-help tools or support resources, please contact our customer support team.